Construction of instrument for identifying conflict in working team

نویسندگان

چکیده

In modern society all spheres of our work and life are permeated with communications, which influence, determine construct indicators success, satisfaction. The process communication can be transformed in different directions, from the formation long-term, trusting relationships, to conflict confrontation, resistance. this regard, it is important expand knowledge effective tools for identifying, regulating forming constructive relationships between teams, groups, neutralizing negative consequences incipient or existing conflict. article, we present problem studying styles members often leads an increase intergroup conflicts. This detrimental interpersonal productivity. subject study team interaction that predictors tensions leading inter-group task developing instrument based on assumption group lead dynamic may stimulating helpful development, but also generating main research question is: “How developers counselors identify groups treat conflicts at a very early stage?” purpose paper develop tool examining groups. construction quality control described, theoretical justification factor-analytic reduction 12 items into 4 scales scales. result easy-to-use satisfactory applied many members. It allows carefully evaluate relevant differences. Based it, directly discuss differences and, if tense situation arises, deal them constructively. As result, will indicate better work, trainings, examinations further optimization tools.

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ژورنال

عنوان ژورنال: Vestnik Sankt-Peterburgskogo universiteta. Psihologiâ

سال: 2023

ISSN: ['2658-3607', '2658-6010']

DOI: https://doi.org/10.21638/spbu16.2023.107